style: format the repository with prettier
These files were already out of step with the project's Prettier config before this branch of work; running `pnpm format` finally swept them up. No semantic changes. Kept separate from the functional commits so the reformatting does not bury them in diff noise.
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@@ -19,11 +19,11 @@ sound more confident and professional.
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## Scenario Cheatsheet
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| Scenario | ❌ Don't Use (sounds…) | ✅ Use Instead (sounds…) | Why It Works |
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|----------------------------|----------------------------------------------|-----------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------|
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| Scenario | ❌ Don't Use (sounds…) | ✅ Use Instead (sounds…) | Why It Works |
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| -------------------------- | -------------------------------------------- | --------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
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| Late reply | **Sorry for the delay** | **Thanks for your patience** | Swaps an apology for gratitude — the focus shifts from "I was wrong" to "you were generous," acknowledging the delay while making the recipient feel respected |
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| Scheduling | **What works best for you?** | **Could you do …?** | The former throws the decision entirely back to the other person; the latter offers a concrete option, cutting down on back-and-forth |
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| After helping someone | **No problem / No worries** | **Always happy to help** | The former implies the task *could* have been a problem; the latter signals you enjoyed it and would happily do it again |
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| After helping someone | **No problem / No worries** | **Always happy to help** | The former implies the task _could_ have been a problem; the latter signals you enjoyed it and would happily do it again |
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| Making a suggestion | **I think maybe we should …** | **It'd be best if we …** | The former oozes hesitation and self-doubt; the latter delivers a clear judgment — like someone with experience making a decision |
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| Text isn't working | **_Spending 30 minutes rewriting an email_** | **It'd be easier to discuss in person** | Recognising the medium itself is the bottleneck and switching channels can be the most efficient move |
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| Checking for understanding | **Hopefully that makes sense?** | **Let me know if you have questions** | The former betrays doubt about your own clarity; the latter calmly shares responsibility — the reader now has an action item too |
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